Whether it's your account, payments, games, or betting — hibaji98's support team is always ready to help. Reach out via live chat, email, or browse our guides — whichever works best for you.
All services are running normally. No disruptions.
BKash, Nagad, and Rocket are all operating normally.
All live tables and Sports Betting are running.
Type your issue below or select a category.
Help with registration, verification, profile updates, and account security.
18 GuidesHow to deposit and withdraw via bKash, Nagad, and Rocket, plus troubleshooting common issues.
24 GuidesQuestions about welcome bonuses, cashback, VIP benefits, and voucher codes.
15 GuidesHelp with games not loading, Live Casino issues, and crash game rules.
20 GuidesHow to place bets, understanding odds, live betting, and confirming results.
16 GuidesHelp with playing on mobile browsers, app installation, and troubleshooting technical issues.
12 GuidesInformation on account security, two-factor authentication, and data protection.
10 GuidesInformation on setting limits, taking breaks, self-exclusion, and support resources.
8 GuidesThe hibaji98 support team is always on. Choose whichever channel works best for you.
Use live chat for the fastest help. Chat in Bangla and get a response in an average of 2 minutes.
Average time: 2 minutesFor detailed issues, email us at support@hibaji98.best. You can also attach screenshots or documents.
Average time: 3–6 hoursFind solutions to common issues on your own. Step-by-step guides are written in Bangla and available any time.
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The complete process for creating a new account at hibaji98 and completing verification with your NID.
A step-by-step guide to depositing via bKash. Covers minimum amounts, limits, and solutions to common issues.
A comparison of withdrawal times by payment method, and what to do if there is a delay.
What wagering means, how it is calculated, and how much each game contributes — everything you need to know before withdrawing bonus funds.
How Aviator works, what auto cashout is, and what multiplier is best for beginners to start with.
Enabling 2FA makes your account significantly more secure. This guide walks you through the entire setup process.
Making your first deposit at hibaji98 only takes a few minutes. Once you go through it once, it gets even easier.
Log in to hibaji98 with your registered phone number and password. If you don't have an account yet, complete registration first.
Click on "Transactions" or "Deposit" from the top menu or dashboard.
BKash, Nagad, Rocket, or bank transfer — go with whichever works best for you. bKash and Nagad are the fastest options.
Enter your deposit amount (minimum ৳200). Don't forget to enter your voucher code in the promo code box to claim your bonus.
Approve the payment in your mobile banking app. If successful, the amount will be added to your balance within 1–5 minutes.
Withdrawing your winnings is just as straightforward. Mobile banking withdrawals at hibaji98 are processed in an average of 9 minutes.
From your dashboard, select "Withdrawal", then specify the amount and your preferred payment method.
The system automatically checks your balance and wagering requirements.
Once approved, the payment is sent to the gateway. This typically takes 5–15 minutes.
The funds are delivered to your mobile banking number. You will receive an SMS notification.
Jump to the most frequently visited pages in one click.
When you're new to any online platform, things can feel unfamiliar at first. You may be unsure where to find what you need or who to contact if something goes wrong. hibaji98 This Help Center was created to take the guesswork out of things. You'll find not just answers to common questions, but also detailed guides covering a wide range of topics.
Many new members start by asking about account verification. It may seem like a hassle at first, but it's actually a straightforward process. hibaji98Verification requires uploading a photo of your National ID card or birth registration certificate. This information is stored securely and used solely to confirm your identity. Once verified, your withdrawal limit increases and you become eligible to move up to higher VIP tiers.
Payment questions are the most common ones we receive — especially when a deposit doesn't show up in an account right away. This usually comes down to one of two reasons: a temporary issue with the payment gateway, or the transaction simply taking a bit longer to process. In most cases, waiting 10–15 minutes resolves it. If it takes longer than that, hibaji98Contact live chat support with your transaction ID and the issue will be resolved quickly.
The most common game-related issue is a game failing to load. In most cases the fix is simple — clear your browser cache or refresh the page. If you're playing on mobile, make sure you have a stable internet connection. hibaji98's games are built on HTML5, so you can play directly from your browser without installing any additional software.
A common source of confusion around bonuses is wagering requirements. Many people assume they can withdraw a bonus immediately after receiving it. In reality, every bonus comes with a wagering multiplier — this tells you how many times the bonus amount must be wagered. For example, a 30x requirement on a BDT 100 bonus means you need to place BDT 3,000 in total bets. Each bonus has its own conditions and hibaji98's promotions page clearly outlines all the details.
Responsible gambling support is also hibaji98is an important part of the help center. If you feel your gambling habits are getting out of control, you can use the deposit limit, session limit, or self-exclusion options in your account settings. If you need help with any of these, reach out via live chat and the support team will assist you with care and understanding.
In closing, hibaji98's help centre is more than just a place to resolve issues — it's also an educational resource. Whether you're a new player or an experienced one, you'll find useful information here. Don't hesitate to reach out to our team with any questions.
Use a strong password — combine numbers, letters, and special characters. Never share your login details with anyone. If you notice anything suspicious, contact support immediately.
Decide how much you want to spend per session before you start. hibaji98 offers a deposit limit feature — make use of it. Wins are great, but losses should never hurt your pocket.
Before playing a new game with real money, try it in free demo mode first. Understanding the rules beforehand reduces the chance of making impulsive decisions when you switch to real BDT play.
Keep push notifications on to stay updated on new promotions, deposit confirmations, and withdrawal status. That way, you won't miss any limited-time offers.
It's always a good idea to read the terms and conditions before claiming a bonus. hibaji98's terms are written in plain Bangla and are easy to understand. If anything is unclear, just ask support.
Playing for extended periods without a break can cloud your judgment. It's good practice to step away for a few minutes every hour and keep track of your wins and losses.
The hibaji98 support team is available 24 hours a day, 7 days a week in Bangla. Chat with us live or send an email.
support@hibaji98.best
For players aged 18 and above. Play responsibly.